Our Return Policy

If you are not completely satisfied with your purchase when it arrives, or if there is a discrepancy in your order, please retain all documentation and packaging and contact us immediately by sending an email to info@wggraceoxford.com with the subject ‘RETURN’ we will guide you on how to return.

Online purchases will be accepted for a full refund when returned in their original condition, and accompanied by the original sales invoice.

Kindly note we do not offer an exchange service.

If your item has been worn or protective packaging has been removed then your return will not be accepted. Unfortunately, we cannot accept unwanted returns on any products that have been personalised.

Please note that you may be charged the shipping costs for returning this package to us.